Questions, answered
A little clarity
before we begin.
Services, payments, and what to expect when you contact KPS.
What does KPS do?
KPS provides total property care, including lawn maintenance, seasonal cleanups, handyman projects, painting, junk removal, hauling and disposal, cleanouts, snow and ice management, tree work, commercial cleaning, chimney cleaning and repairs, and larger property projects. Tell us what you need so we can discuss the scope.
Where do you work?
KPS serves communities within approximately 30 miles of Binghamton, NY, including nearby New York and Pennsylvania locations. Share your property location so we can confirm coverage and availability for the work you need.
Can I request several jobs at once?
Yes. Use Project details to describe all of the work you have in mind. Choose Several services or not sure if more than one category applies.
What happens after I request work?
KPS reviews your request and contacts you to discuss the work and any next steps, such as a site visit or an estimate. Sending a request does not book a service appointment.
Can renters request help?
Yes. Ask about furniture assembly, moving help, cleanouts, and other practical needs. For repairs or changes to a rental property, we’ll discuss any owner or property-manager approval needed before work is scheduled.
Do you work with Airbnb and short-term rental hosts?
You can ask KPS about property upkeep, turnover support, minor repairs, and seasonal exterior care for a short-term rental. Share your guest schedule, the work needed, and any access arrangements so we can confirm scope and availability.
How do I pay my bill?
Choose Pay My Bill in the header or Client Center. It opens the existing KPS payment center, which includes an option to pay without signing in.
Who do I contact about an invoice or my schedule?
Choose Account help in Client Center. You can ask a billing, invoice, scheduling, or account question without filling out a new service request.
How do referrals work?
The existing KPS referral offer provides a $25 future-service credit for the referrer and a $25 future-service credit for the new client, subject to the offer terms. Include the referrer’s name with your inquiry. Contact KPS to confirm eligibility.